These terms of sale are concluded on the one hand by the company Ferber Group LLC managing the site and on the other hand by any natural or legal person wishing to make a purchase via the website hereinafter referred to as "the buyer".
Article 1: object
These terms of sale are intended to define the contractual relationship between Ferber Group LLC and the buyer and the conditions applicable to any purchase made through the website www.stopvarroa.co.uk. The acquisition of a product through the present site implies an unconditional acceptance by the buyer of these conditions of sale which the buyer acknowledges having read prior to his order. Before any transaction, the buyer declares on the one hand that the purchase of products on the site is not directly related to his professional activity and is limited to a strictly personal use and on the other hand to have the full legal capacity, allowing him to engage under these terms and conditions of sale.
Ferber Group LLC retains the ability to change these terms of sale at any time, in order to comply with any new regulations or to improve the use of its site. Therefore, the conditions applicable will be those in force on the date of the order by the buyer.
Article 2. Products
The products offered are those listed on the website of Ferber Group LLC, subject to availability. Ferber Group LLC reserves the right to modify the product assortment at any time. Each product is presented on the website as a description of its main technical characteristics (capacity, use, composition ...). The photographs are as faithful as possible but do not engage the Seller. The sale of the products presented in the site is intended for all the buyers living in the countries which fully authorize the entry on their territory of these products.
Article 3. Fees
The prices appearing on the product sheets of the Internet catalog and are prices in GBP (£) all taxes included taking into account the VAT applicable on the day of the order. Any change in the VAT rate may be reflected in the price of the products. Ferber Group LLC reserves the right to change prices at any time, provided that the price listed in the catalog on the day of the order will be the only applicable price to the purchaser. The prices indicated do not include the delivery costs, invoiced in addition to the price of the products bought according to the total amount of the order. For orders over 150 £ including VAT, shipping costs are offered; for any order less than 6 kilos, a flat rate of participation in the shipping costs will be charged to the buyer in the amount of 5.50 £ including tax; for any order between 6 kilos and 11 kilos, a flat rate of participation in shipping costs will be charged to the buyer for 8 £; For any order over 11 kilos, a flat fee for shipping costs will be charged to the buyer in the amount of 9.50 £
Article 4. Order and payment terms
Ferber Group LLC offers the purchaser the ability to order and settle their products in several stages, with 3 payment options to choose from:
- Payment by check: the buyer selects the products he wishes to order in the "basket", modifies if necessary (quantities, references ...), checks the delivery address or informs a new one. Then the shipping costs are calculated and submitted to the buyer, along with the name of the carrier. Then, the buyer chooses the method of payment of his choice: "Payment by check". Finally, the last step offers him to check all the information, then invites him to validate his order by clicking on the button "Confirm my order". This last click forms the final conclusion of the contract. Upon validation, the buyer receives a purchase order confirming the registration of his order. In order to finalize the payment and trigger the processing of the order, the buyer must print this purchase order, accompanied by his check payable to "Ferber Group LLC" to the address that will be communicated to him. No cash payment should be sent. Upon receipt of the check, the order will be processed and the buyer will be informed by email. Ferber Group LLC will ship the products no earlier than 2 business days after receipt of the check corresponding to the order, subject to provisions.
- Secure payment by Paypal or credit card (via the Paypal system): the buyer selects the products he wants to order in the "basket", modifies if necessary (quantities, references ...), checks the delivery address or in inform a news. Then, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Then, the buyer chooses the method of payment of his choice: "Payment by Paypal". The next step is to check all information, read and accept these terms and conditions by checking the appropriate box, then invite him to validate his order by clicking on the button "Confirm my order". Finally, the buyer is redirected to the secure Paypal interface to securely inform his account credentials Paypal or personal credit card. If payment is accepted, the order is registered and the contract definitively formed. Payment by Paypal account or by credit card is irrevocable. In case of fraudulent use of this one, the purchaser will be able to demand the cancellation of the payment by card, the sums paid will be then credited or returned. The responsibility of the holder of a credit card is not engaged if the disputed payment has been proven fraudulently done, remotely, without physical use of his card. In order to obtain the reimbursement of the fraudulent debit and any bank charges that the transaction may have incurred, the cardholder must challenge, in writing, the withdrawal from his bank, within 70 days of the transaction, or even 120 days if the contract linking it to it provides for it. The amounts collected are reimbursed by the bank within a maximum of one month after receipt of the written dispute formed by the holder. No costs of restitution of the sums can not be charged to the holder.
The confirmation of an order implies acceptance of these conditions of sale, the recognition of having perfect knowledge and the waiver to avail of its own terms of purchase. All data provided and the recorded confirmation will be worth proof of the transaction. If the buyer has an e-mail address and if he has entered it on his order form, the company Ferber Group LLC will communicate to him by e-mail the confirmation of the registration of his order.
If the purchaser wishes to contact Ferber Group LLC, he may do so either by mail at the following address: Ferber Group LLC, 16192 Coastal Highway, DE 19958, Lewes, United States; either by email at the following address: or by phone at +1 (347) 393-3223
Article 5. Retention of title
Ferber Group LLC retains full ownership of the products sold until the full payment of the price, including principal, fees and taxes.
Article 6. Retraction
The buyer has a period of fourteen working days from the delivery of their order to exercise his right of withdrawal and thus return the product to the seller for exchange or refund without penalty, except for the cost of return.
Article 7. Delivery
Deliveries are made to the address indicated on the order form which can only be in the agreed geographical area. Orders are made by GLS, delivery service with tracking, delivery with signature. Delivery times are only indicative; if they exceed thirty days from the order, the contract of sale may be terminated and the buyer refunded. Ferber Group LLC will be able to provide the buyer with the tracking number of the package by e-mail. The buyer is delivered to his home by his postman. In case of absence of the buyer, he will receive a notice of passage of his postman, which allows him to withdraw the products ordered at the nearest post office, for a period indicated by the postal services. Shipping risks are the responsibility of the purchaser from the moment the items leave the premises of Ferber Group LLC. The buyer is obliged to verify in the presence of the GLS agent or delivery person, the condition of the packaging of the goods and its contents upon delivery. In case of damage during transport, any protest must be made to the carrier within three days of delivery.
Article 8. Warranty
All products supplied by Ferber Group LLC are covered by the legal guarantee provided by articles 1641 and following of the Civil Code. In case of non-compliance of a product sold, it may be returned to Ferber Group LLC who will take it back, exchange it or refund it. All claims, requests for exchange or refund must be made by mail to the following address: Ferber Group LLC, 16192 Coastal Highway, DE 19958, Lewes, United States, within thirty days after delivery.
Article 9. Liability
Ferber Group LLC, in the process of distance selling, is held only by an obligation of means. Liability can not be held liable for damage resulting from the use of the Internet such as loss of data, intrusion, virus, service interruption, or other unintended problems.
Article 10. Intellectual Property
All elements of the site are and remain the intellectual and exclusive property of Ferber Group LLC. Nobody is allowed to reproduce, exploit, or use for any purpose whatsoever, even partially, elements of the site whether in the form of photo, logo, visual or text.
Article 11. Personal data
Ferber Group LLC undertakes to maintain the confidentiality of the information provided by the buyer, which he would be required to transmit for the use of certain services. As such, the user has a right to access, modify and delete information about him. He may apply at any time by mail to the following address: Ferber Group LLC, 16192 Coastal Highway, DE 19958, Lewes, United States
Article 12. Dispute Resolution
These conditions of distance selling are subject to American law. For all litigation or litigation, the competent court will be that of Lewes, US.